Enhanced Learning through Collaborative Degrees – Study in India, Earn European Credentials
Education is evolving fast, making global degrees more accessible without relocating or high costs.
View PostMS in Global Hospitality and Experience Management is a specialised postgraduate programme designed to create the next generation of Global Hospitality Leaders, Experience Managers, and Service Innovators who can conceptualise, design, deliver and scale world-class guest experiences. The programme blends Hospitality Operations, Service Design, Customer Experience (CX), Digital Technologies, Sustainability, Analytics, and Entrepreneurship into an integrated academic and industry-oriented curriculum. The programme is offered by School of Global Studies, JAIN (Deemed-to-be University) in partnership with UCAM University, Spain.
Focus on global best practices and experiences delivered, and integrates hospitality, tourism, event management, and experience design
Co-designed courses with industry experts and practitioners with hotel/restaurant/event projects, field studies, and internship
Exposure to technology and advanced applications for the hospitality industry, digital marketing, and customer experience analytics platforms
Focused on journey mapping, service blueprinting, prototyping, and testing guest experiences , including an international internship
Structured 4-semester entrepreneurship pathway from idea discovery and opportunity validation to venture launch, incubation readiness
Clear mapping of Programme Outcomes, competencies, and career pathways, portfolio of projects, case studies, and a capstone that enhance employability
Embedded international internship
Global Semester / Short-term Exchange
@ UCAM, Murcia, Spain
International Immersion
Spain | Dubai | Australia | Vietnam
Methodology and Innovation.
01
Advanced Pedagogy Framework
Embedded with Advanced Pedagogical Practices to enhance knowledge retention, skill orientation, digital dexterity, entrepreneurial mindset, ability enhancement and development of integrative competencies
02
Design-to-Product Studios
Design-to-Product Studios to develop systems thinking and solutions mindset starting each project with a creative problem, defining KPIs, building the feature / solution plan and culminating in deployable solutions
03
Production-Grade Learning
Production-Grade Learning Practices to help learners align their outcomes to industry needs and approaches through reviews, tests, experiment tracking, end-point inferencing, and continuous monitoring
04
Real-World Case Learning
Real-World Case with Indian and Global problem statements (open and partner -provided) to align all learning to create impactful industry and societal outcomes
05
Dual-Mentor Model
Dual-Mentor Model by engagement of academic and industry mentors for studios, projects, internships and apprenticeships
06
Innovative Assessment Mix
Innovative Assessment Mix to evaluate development of skills and competencies that include 50% continuous assessments, 20% multi-term practical and 30% final demo / jury / viva / product or solution pitch with reproducible artefacts
07
Safety Clinics and Research Hotspots
Safety Clinics and Research Hotspots to enhance research-based learning and learning while doing through red-teaming sessions, hackathons and ideathons, incident post-mortems, and publishable and patentable works approach
08
Global Masterclasses
Global Masterclasses conducted by faculty and industry experts from across the globe, entrepreneur shadowing week, etc
09
Learning Analytics and Competency Transcripts
Learning Analytics and Competency Transcripts to get a better understanding of real outcomes through the learning journey, enabling students to course-correct and do remedials for better learning experience
Graduates will build successful careers in hospitality, tourism, luxury, events, and experience-led service sectors by applying advanced knowledge of operations, service strategy, guest experience, and business management in Indian and international contexts
Graduates will strategically design, implement, and continuously improve memorable, culturally sensitive, and value-driven guest and customer experiences using advanced experience design principles, service quality frameworks, and innovative tools
Graduates will use analytics, customer insights, digital systems, and revenue/asset optimisation approaches to strengthen decision-making, improve profitability, and enhance service outcomes across hospitality and experience ecosystems
Graduates will actively promote sustainability, ethical leadership, safety, and inclusive service practices, integrating ESG priorities, responsible tourism principles, and positive community impact into organisational and destination-level strategies
Graduates will demonstrate entrepreneurial and intrapreneurial capability by conceptualising, launching, or scaling experience-led ventures, boutique hospitality formats, event concepts, destination products, or service innovations
Graduates will actively engage in continuous professional development, industry certifications, and global thought leadership initiatives, contributing to evolving best practices in global hospitality, experience management, and service excellence
Future-Ready Programmes Across Disciplines:
SoGS is academically anchored by JAIN (Deemed-to-be University) and UCAM University, Spain, ensuring strong governance, academic rigor, and institutional credibility.
JAIN (Deemed-to-be University) India's fastest-growing university
UCAM Spain Europe's innovation-driven Catholic university